Gentle Monster Reviews

Gentle Monster has an overall rating of 3.1 based on 36 reviews. Customer feedback on Gentle Monster is mixed: Gentle Monster reviewers highlight positive aspects like unique and stylish designs, high-quality materials, excellent customer service, fast shipping, which strongly appeal to fashion-forward individuals, eyewear enthusiasts, young professionals, trend-conscious consumers. However, Gentle Monster is often criticized for its higher price point, limited physical store locations, occasional sizing issues, slow response times for inquiries.

3.1/5.0

36 reviews

5 Stars

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All Gentle Monster Reviews (36)
elsa_Sider90
May 28, 2026
"Glad I bought from the official site"
I ordered my sunglasses straight from Gentle Monster because I didn’t want to deal with worrying about fakes from random sites. They arrived with the proper packaging, case, and all the little details looked legit. Shipping was fine too. the extra stress of trying to save a few bucks elsewhere felt unnecessary, so I’m happy I just went with the official store for the peace of mind
VirginiaGray
May 22, 2026
"It looked a bit weird once…"
It looked a bit weird once I got it. I was expecting it to look nicer based on the photos, so there was a bit of a gap between what I had in mind and how it actually turned out...
ABBOTT
May 20, 2026
"Mobile shopping was frustrating"
I tried shopping on my phone and it was annoying. The site was slow, pages kept jumping around while I was trying to tap things, and checkout only worked after messing with it for a bit. I expected it to be smoother. I also never got any follow-up after mentioning the issue, which made it feel like nobody really cared
DAVIS
May 15, 2026
"Virtual try-on was okay, but not perfect"
The virtual try-on looked close enough, but when the glasses arrived, the size felt a little off. It wasn’t terrible or anything, just not quite as accurate as I’d hoped
DamonKozak_41
May 12, 2026
"Comfortable for everyday use"
For my setup, these have been great. I’m not getting any annoying glare, the view stays clear and sharp, and my eyes feel comfortable even after using them for a while.
JohnCecil_36
May 06, 2026
"Not the best visit, honestly"
I went in to try on some sunglasses, and I don’t know, it just felt like the staff really didn’t want to be bothered. I had a few questions about sizing, but the answers were kind of short and not very helpful. Checkout also took way longer than I expected, especially since the store didn’t seem busy. The frames were nice, so I guess that’s something, but the whole visit felt cold and awkward. I’m not sure I’d go back.
shawn-Gomez
April 11, 2026
"Getting prescription lenses was super easy"
They got my prescription right and the whole thing was really simple, no hassle at all
amy_Smith74
March 26, 2026
"Checking out on Gentle Monster was mostly..."
Checking out on Gentle Monster was mostly okay, but it wasn’t exactly effortless. At first everything loaded fine, so my brain kind of went into automatic mode like, add to cart, enter card, done. Then it slowed down a bit when I got to the payment info, which made the whole thing feel more annoying than it needed to.

I also had to pause and reread the shipping section because the layout didn’t feel super clear at a glance. I usually rely on those quick mental shortcuts when shopping online, and this page made me double-check stuff I thought would be obvious. The order did go through, so it worked out, but I expected a smoother checkout from a site like this.
kerry_Payne91
March 22, 2026
"Good glasses, but the shipping was frustrating"
I ordered a pair of glasses and, from what I could tell, the shipping was slow. The tracking barely changed for days, so I wasn’t really sure what was going on, and they ended up arriving later than I expected. The glasses themselves seem fine, but the delivery part definitely made the whole experience more annoying than it needed to be.
hello_julia498
March 22, 2026
"I spent a lot of time looking..."
I spent a lot of time looking through the photos before buying these sunglasses because I wasn’t totally sure how the frame size would look on me.
The color and shape ended up being really close to what was shown online. The close-up pictures were helpful, and when they arrived, there weren’t any weird surprises, which I appreciated.
The only small thing is that the lenses looked a little darker on the site than they do in person. Still, I’m happy with them overall and would probably shop here again.
hello_john152
March 07, 2026
"I was excited for the collab release..."
I was excited for the collab release, but it was a mess. They made it sound like everyone would have a fair shot if you were ready on time, but the second it went live, everything was already sold out. I barely even had a chance to click anything. It’s frustrating when the whole promise doesn’t match what actually happens
Gloria_mcafee76
February 25, 2026
"Look nice, but I feel a bit misled"
The glasses do look nice, so I was excited at first, but once I actually got them, they didn’t feel like the quality matched the price. I expected something a lot better for what I paid, and it kind of feels like I was misled by how they were presented. Not really worth the money in my opinion.
Gloria.roddick
February 21, 2026
"Pretty clear about taxes and duties"
I ordered a pair of sunglasses from Gentle Monster and I liked that the taxes and duties were shown before I paid. I always get nervous about random fees showing up later, but there wasn’t any surprise charge when it arrived, so that was nice. Shipping did take a little longer than I thought it would, which is why I’m giving 4 stars, even though everything else was basically fine. Overall, the order went smoothly and I felt like I knew what I was paying
johnniewilson7350
February 20, 2026
"Super comfy"
I’m happy with the fit. It feels really comfy and easy to wear, which is always a nice little win.
manuela_Hampton04
February 18, 2026
"Checkout easy was, and PayPal worked fine"
I paid with PayPal no issues there were at all. The checkout was easy too, so that was nice...
hello_juan415
February 14, 2026
"I was trying to shop on gentlemonster.com and..."
I was trying to shop on gentlemonster.com and honestly... it just got frustrating quickly. The pages were loading kind of weird, the filters didn’t really work the way I expected, and whenever I was browsing I kept getting jumped back to the top, which is so annoying when you’re trying to compare stuff. Checkout on my phone felt a bit clunky too. The products look nice, sure, but the website makes the whole thing feel harder than it should be.
WilliamHannan
February 08, 2026
"Cool styles, just wish there were more"
I liked the look of the stuff they had, and a few pieces definitely caught my eye. It just felt like the selection was a bit limited, like compared to...
Joyce-dohrman
January 30, 2026
"I’ve always kind of liked Gentle Monster..."
I’ve always kind of liked Gentle Monster because their glasses just have that different look, not like the usual stuff you see everywhere. The site was smooth to use too, and I didn’t feel like I had to dig around forever to find things.

The prices are definitely not cheap, but you can tell the designs feel more premium and unique. That part made it feel worth it to me, so I’d probably order from them again.
GlendaHidvegi_93
January 22, 2026
"Return was okay, just a little slower than I expected"
I ended up returning a pair of sunglasses because they just didn’t sit right on my face. Maybe I’m being too picky, but they looked a little off on me. The return page wasn’t that hard to figure out, though I did keep checking it a few times because I wasn’t totally sure the request had actually gone through. The refund did come back eventually, just not as quickly as I thought it would. Customer service did respond, but it took a bit. Overall, it wasn’t a bad experience, just kind of average...
hello_jean826
December 30, 2025
"Pretty good overall"
The quality seems good so far. I just kind of wish the case felt a little nicer, but other than that it’s fine.

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